The Official Website of the State of Louisiana
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Contact Us Policies


I. Terms of Use

Accuracy | Warranties | External Links | Copyright | Assumption of Risk | Monitoring and Protection | Louisiana Law

II. Privacy Notice Information

Information Collected | Personal Information | Security | Cookies | Disclaimer

III. Overview of Web Accessibility

Access for everyone | Federal Guidelines | Purpose | Section 508 | Web Standards | W3C Resources

I. Terms of Use

Information on the State Of Louisiana’s computer systems is made available as a public service, without express or implied warranties of any kind, and is subject to the following disclaimers:

1. Accuracy, Changes, and Continuity of Service

The State of Louisiana (State) tries to ensure that the information made available on websites is accurate and complete. Due to factors beyond the control of the State however, it cannot guarantee against unauthorized modifications of information or errors made in inputting and posting data. The State may make changes to a web page at any time to update, add or correct the information made available. The State may elect to charge a fee for accessing or using information from the State's computer system, or may suspend or discontinue making the information available.

2. No Warranties

The State disclaims any express or implied warranties related to making its computer system available for public use, and for any materials, information, graphics, products, or processes contained within its computer system. It makes no warranty, express or implied, nor assumes any responsibility for the use of information on the State's web sites or computer system(s), or for the computer system's fitness for any general or particular purpose. The State does not warrant that the use of information on the State's system will not infringe or violate the rights of others. The public is granted access to information on the State's computer system on a strictly "as-is" basis. The State denies responsibility for the conduct of its users.

3. External Links; Personal Opinions

State computer resources and materials may contain hypertext or other links to external Internet sites. These are provided only for your convenience. Any information, materials, personal opinions, or endorsements of products or services appearing on external sites are not controlled, sponsored, or approved by the State. The State disclaims legal responsibility for any information, materials or services made available on external sites, and for the personal opinions of individuals posted on any site, regardless of whether the State operates the site, unless the personal opinions are official opinions issued by members of the State government. No other sections of this disclaimer statement are applicable to external sites beyond the control of the State.

4. Copyright Limitations

The State has made the content of certain pages of its websites available to the public. Anyone may view, copy or distribute information found within these web pages (not including the design or layout of the pages) for personal or informational use without owing an obligation to the State if the documents are not modified in any respect, and unless otherwise stated on the particular materials or information to which a restriction on free use applies. The State makes no warranty, however, that the materials contained within these pages are free from copyright claims, or other restrictions or limitations on free use or display. The State disclaims any liability for the improper or incorrect use of information obtained from its websites.

5. Assumption of Risk of Use

One who uses the information available for public use on the State's computer system assumes the risk of using or relying on such information. Neither the State, its employees nor its agents shall be liable for any damages, including indirect, special, incidental, or consequential damages a user incurs as a result of viewing, distributing or copying materials on the sites made available to the public, even if advised of the possibility of such damages.

6. Monitoring and Protecting the System From Intrusion

All State computer systems are subject to monitoring to assure proper functioning of the system and to provide security for the computer system's operation. By using the computer systems you are consenting to the exercise of such monitoring practices. The State reserves the right to use any legally appropriate measures to prevent and investigate anyone attempting to modify, deface, delete or otherwise tamper with or abuse a State website, server, database, information system or other State technology asset.

7. Louisiana Law and Jurisdiction

The materials made available for public use on the State's websites are from computer systems located within the State, and are for the use and benefit of the citizens of Louisiana. Any person who uses these systems or attempts to gain access to information or materials on these systems is subject to the jurisdiction of the State of Louisiana. Any dispute arising from a person using or attempting to use information or materials on the State's websites shall be determined in accordance with Louisiana laws and in the courts of Louisiana.

II. Privacy Notice Information

Thank you for visiting and reviewing our Privacy Notice. This notice addresses the collection, use, and security of and access to information that may be obtained through use of

1. Information Collected and How It Is Used

Information presented on is considered public information and may be distributed or copied unless otherwise specified. Use of appropriate byline/photo/image credits is requested.

For site management, information is collected for statistical purposes. This system uses software programs to create summary statistics which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

Personal identification information in an electronic form or an email message containing a question or comment is used to respond to requests or questions. Email messages may be forwarded to other government employees who are subject specialists on specific questions.

Users are not required to provide personal information simply to visit or to download information. Government agencies or various services offered on may request personally identifiable information in order to provide requested specialized services, but such information is handled as it would be on an in-person visit to a government office.

2. Privacy Policy and Personal Information

Personal information is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information, i.e., sending an email, registering or participating in a listserv, participating in a survey, or obtaining a state service online. If you choose not to participate in these activities, your choice will in no way effect your ability to use any other feature of If personal information is requested on the Web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law. Users are cautioned that the collection of personal information requested from or volunteered by children online or by email will be treated the same as information given by an adult, and may be subject to public access.

3. Security

For site security purposes and to ensure that this service remains available to all users, web servers employ industry standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on servers are strictly prohibited and may be punishable by law.

Various Web sites will be linked through This includes Web sites of other governmental agencies, as well as Web sites of private entities. Many of these sites may operate under different privacy, quality, and security standards. Visitors to those Web sites are advised to check the privacy statements of those sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used. These links are provided as a convenience and courtesy to users. Although links from to other sites are researched and require permission from the site, does not have any authorship or authority of content or guarantee content accuracy.

4. Cookies

To better serve our users we may use "cookies" to customize your browsing experience with Cookies are simple text files stored on your computer by your Web browser. They provide a method of distinguishing among visitors to

Cookies that may be created on your computer by using this Web site do not contain personally identifying information and do not compromise your privacy or security. The cookie feature may be used only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods.

The only online service of that creates a cookie is Ask Louise. Ask Louise creates a session cookie while you are using Ask Louise and keep the browser software open. The session cookie is destroyed as soon as the browser is closed.

5. Disclaimer has links to other Web sites. These include links to Web sites operated by other government agencies, nonprofit organizations, and private businesses. When you link to another site, you are no longer on and this Privacy Notice will not apply. When you link to another web site, you are subject to the privacy policy of that new site.

Neither the State of Louisiana, nor any agency, officer, or employee of the State of Louisiana warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability, or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

III. Overview of Web Accessibility


1. Access for everyone

It’s really about doing the right thing. It's about helping 65 million Americans with disabilities achieve transparent access to information. Aging baby boomers now in the workforce will need some of the technology solutions emerging from Section 508 efforts.

2. Follow federal accessibility guidelines

Federal officials say adhering to Section 508 regulations and improving accessibility for people with disabilities make good business sense. Enabling everyone to do their jobs, using the tools that help them best do their jobs, is simply good business and helps individuals become fully integrated into the workplace.

3. The purpose of this web page

The Office of Technology Services (OTS) encourages State of Louisiana Web sites to achieve basic compliance with Web Standards, Section 508 code, and general principles of usability and web accessibility.

By providing the necessary information to State of Louisiana webmasters and designers to enable them to comply with the Section 508 Standard of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). Section 508 requires that when agencies with federal funding develop, procure, maintain, or use electronic and information technology, employees with disabilities have access to and use of information and data that are comparable to the access and use by employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

These provisions of the standards provide the requirements that must be followed by federal agencies and state agencies that receive federal funding. Compliance requires adherence to the Section 508 Standard, Section (1194.22) Paragraphs A through P. To assist with implementation of Section 508 requirements, the following resources are available.

4. Section 508 Compliance

Here’s a list of links for those seeking information on Section 508 and its impact on agencies and industry suppliers.

First stop for anyone interested in learning more is the Section 508 Web site:

Another important link is the GSA’s Assistance for Americans with Disabilities. This site includes plug-ins, file viewers, and alternate contact information.

There are some sites that focus on metrics and statistics as they relate to accessibility and persons with disabilities. Visit any of the following sites to gather more data on people with disabilities.


5. Web Standards

6. W3C Resources

The W3C offers some good tools and information in addition to the Federal Section 508 Guidelines.

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